Returns and Exchanges
At VIDA, we want you to feel confident in every piece you wear.
If something isn’t right, we’re here to help.
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.
To start a return or exchange, please contact us with your order number and reason for the request. Once your request is approved, we’ll provide the next steps.
Please note:
+Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.+
+Original shipping fees are non-refundable.+
+Exchanges are subject to product availability.+
We take pride in the quality of our pieces and want every order to reflect what VIDA stands for.
Floral Clip and Stickers
A little VIDA surprise made just for you
A delicate floral hair clip and exclusive VIDA stickers to complete your unboxing moment.
Packaged With Love
Just for you
Custom Built and Cut Box