Help Center
Frequently Asked Questions
How long does it take for my order to arrive?
Orders are typically processed within 1–3 business days. Once shipped, standard delivery usually takes 3–7 business days, depending on your location. All orders are shipped from our warehouse in New Jersey, and you'll receive a tracking number by email as soon as your order is on its way.
How do I track my order?
You can track your order here by entering your tracking number. If you haven't received a tracking number yet, your order may still be processing. If you don’t know your order number or need help, please email us at: shopvidaclothing@gmail.com
Where can I order Vida?
The only official and authorized seller of VIDA apparel is shopvidaclothing.com. If you see VIDA products being sold anywhere else, including look-alike websites or third-party sellers, they are not affiliated with our brand. These may be counterfeit products or fraudulent websites that may never ship your order or could compromise your personal information.
To ensure you're receiving authentic VIDA products and a secure shopping experience, always shop directly at shopvidaclothing.com.
How can I receive a collaboration package?
Apply here and we will review your application! We would love to have you be a part of the Vida family.